Speak to an Enrollment Specialists 1-800-542-2579

Refund Policy

Updated 10/01/2019

Rx Health Academy is offering non-tangible irrevocable goods we do not issue refunds. 
As a customer, you are responsible for understanding this upon purchasing any item at our site. Please note that our bonuses are offered on behalf of our respected partners and are not an issue for a refund or chargeback. Any bonus materials are offered at the discretion of Rx Health Academy reserves the right to refuse to provide bonus materials as it determines. However, we realize that exceptional circumstances can take place. Therefore, we will consider honoring requests for the refund on the following reason, however any refund decision is entirely at the discretion of Rx Health Academy:
  • Non-delivery of the product: In this case, we recommend contacting us for assistance. Claims for non-delivery of digital products must be submitted to our primary contact email in writing within 3 days from the order placing date. Otherwise, the product will be considered received; physical products are not subject to refund (e.g textbooks, scrubs, any products available in our book store). 
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc). We don't guarantee any result or outcome from the use of our products. Individual results may vary. We do not guarantee your grades will improve, your test scores will improve or that you pass your PTCB exam. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications. We are always eager to assist you and deliver highly professional support in a timely manner.

Thank you for purchasing our products. 

Contact Us Primary Contact Email: help@Rxhealthacademy.com
Primary Contact Phone Number: (800) 542-2579
By Mail: 340 South Lemon Ave, Walnut Ca 91789 #7775 
Please give it 12-24 hours for us to get back to you on the problem. 

Requests for a refund are accepted at help@rxhealthacademy.com within the period of 3 days after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund.

Please make sure your request does not contradict our Terms and Conditions. A refund is issued to you upon receipt of a Waiver of Copyright signed by you.

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